Terms & Conditions
Shipping
- U.S. & Canada Orders: We currently ship within the United States and Canada.
- Standard Shipping: Available for both U.S. and Canadian orders. Rates are calculated at checkout and may vary depending on destination and carrier.
- Express Option: Standard processing time + faster carrier delivery.
- Responsibility: Once an order is scanned into the carrier system, Nail Your Colors is not responsible for delays, damages, or lost/stolen packages. Please contact the carrier directly for claims.
Processing Time
- Nail Sets: 5-10 business days (up to 15 during sales or holidays). Each set is handmade in Los Angeles with care, please allow time for your order to be created and packaged.
Sizing
- A Sizing Kit is strongly recommended to ensure the best fit.
- Nail sizes provided by the customer are their full responsibility.
- Incorrect sizing cannot be refunded or exchanged. Replacement nails must be purchased separately.
Returns, Cancellations & Refunds
- All Sales Final: Due to the handmade and custom nature of our products, we cannot accept returns or exchanges.
- Cancellations: May be requested within 24 hours of purchase. After this time, your order has entered production and cannot be canceled.
- Lost Packages: Claims must be filed within 30 days of the estimated delivery date. Packages marked “Delivered” by the carrier are not eligible for refund or replacement.
Order Policies
- Orders are confirmed only after checkout is completed.
- Each nail set includes 10 nails and one complimentary application kit unless otherwise noted.
Application & Removal (Quick Guide)
Apply: Prep nails, buff lightly, clean with the included alcohol pad, apply glue, and press firmly for 10+ seconds.
Remove: Soak in warm, soapy water with cuticle oil and gently lift using a cuticle stick.
Never force or rip nails off.
Nails can be reused if kept in good condition.