Terms & Conditions

Shipping

  • U.S. & Canada Orders: We currently ship within the United States and Canada.
  • Standard Shipping:  Available for both U.S. and Canadian orders. Rates are calculated at checkout and may vary depending on destination and carrier.
  • Express Option: Standard processing time + faster carrier delivery.
  • Responsibility: Once an order is scanned into the carrier system, Nail Your Colors is not responsible for delays, damages, or lost/stolen packages. Please contact the carrier directly for claims.

Processing Time

  • Nail Sets: 5-10 business days (up to 15 during sales or holidays).  Each set is handmade in Los Angeles with care, please allow time for your order to be created and packaged.

Sizing

  • A Sizing Kit is strongly recommended to ensure the best fit.
  • Nail sizes provided by the customer are their full responsibility.
  • Incorrect sizing cannot be refunded or exchanged. Replacement nails must be purchased separately.

Returns, Cancellations & Refunds

  • All Sales Final: Due to the handmade and custom nature of our products, we cannot accept returns or exchanges.
  • Cancellations: May be requested within 24 hours of purchase. After this time, your order has entered production and cannot be canceled.
  • Lost Packages: Claims must be filed within 30 days of the estimated delivery date. Packages marked “Delivered” by the carrier are not eligible for refund or replacement.

Order Policies

  • Orders are confirmed only after checkout is completed.
  • Each nail set includes 10 nails and one complimentary application kit unless otherwise noted.

Application & Removal (Quick Guide)

Apply: Prep nails, buff lightly, clean with the included alcohol pad, apply glue, and press firmly for 10+ seconds.

Remove: Soak in warm, soapy water with cuticle oil and gently lift using a cuticle stick.

Never force or rip nails off.

Nails can be reused if kept in good condition.